At Amrit Jadibooti Mala, customer satisfaction is our priority. We strive to ensure that every order is delivered with care and as described. However, if you’re not fully satisfied with your purchase, please review our return and refund guidelines below.
🛍️ Returns
Due to the personal and Functional product, we accept returns only under the following conditions:
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The product is damaged, defective, or incorrect upon arrival.
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You notify us within 48 hours of delivery.
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The item must be unused, unopened, and in its original packaging.
📩 To initiate a return, please contact us at:
[Insert Customer Support Email/Phone] with your order number and a photo of the issue.
💰 Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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The refund will be processed to your original method of payment within 7–10 business days.
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You will receive a confirmation email once the refund is issued.
Please note:
We do not offer refunds for:
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Change of mind
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Used or tampered items
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Orders placed with incorrect address information
🔁 Replacements
In the case of damaged or incorrect products, we offer a free replacement instead of a refund, if preferred.
🚚 Return Shipping
If the return is approved, we will share return instructions.
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In cases of defective or wrong items, we will cover the return shipping cost.
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For other return reasons (if accepted), shipping charges may apply.
📞 Need Help?
We’re here to help. For return or refund queries, contact our support team:
📧 Email: jadibutimala@gmail.com
📞 Phone: 9205413570